Terms of Service
Last updated: 1 August 2026
These terms are between you and Minitrip Technology Inc., a Delaware corporation that operates CNTripGuide. They apply when you use cntripguide.com or the CNTripGuide apps. By using them, you agree to what follows.
1. What CNTripGuide does
We give you two things: an AI trip planner for China that checks your plan against a maintained library of local facts, and a marketplace where you can book experiences run by independent local hosts.
For experiences, the host is the provider and we are the booking platform. Your experience is delivered by that host under their own terms. We are responsible for the booking, the payment, and helping you when something goes wrong.
2. Planning advice is not a guarantee
Opening hours, reservation windows, closures, and prices in China change often, and our facts library will sometimes be out of date. We work hard to keep it current, but you should confirm time-critical details — especially advance-reservation requirements — before you rely on them. Trip plans are suggestions, not commitments, and we are not liable for a missed attraction or a closed venue.
3. Booking and payment
- Prices are shown per person in the currency displayed at checkout, and include our service fee unless stated otherwise.
- Payment is taken by Stripe. We never see your full card number.
- A booking is confirmed when you receive the confirmation email, not when payment is submitted. If a host cannot accept your date, we refund you in full.
- If you book with a flexible date, you are reserving a place; you and the host confirm the exact date afterwards by email.
- Promo codes are single-use unless stated otherwise and cannot be applied after checkout.
4. Cancellations and refunds
Unless the experience page says otherwise, you can cancel free of charge up to 24 hours before the start time and receive a full refund. Inside 24 hours the booking is non-refundable, because the host has already committed their day.
If the host cancels, or cannot deliver what was described, you get a full refund. If weather or a public closure makes the experience impossible, we will offer a reschedule or a full refund.
Refunds go back to the original payment method and typically take 5–10 business days to appear.
5. Your responsibilities
- Give accurate booking details, including a working email address.
- Arrive on time and follow the host’s reasonable safety instructions.
- Hold the visa, permits, and travel insurance you need. We do not provide visa or insurance services.
- Do not use the service to break the law, scrape our content at scale, or resell our facts library.
6. Content
Text, photos, itineraries, and the facts library on CNTripGuide belong to us or our hosts and are protected by copyright. You may use them to plan your own trip. You may not republish them commercially without written permission.
What you type into the planner stays yours. You give us permission to process it to produce your itinerary and to improve the service.
7. Liability
We provide the platform “as is”. To the extent the law allows, our total liability for any claim relating to a booking is limited to the amount you paid for that booking. We are not liable for indirect losses such as missed flights, lost holiday time, or consequential expenses. Nothing here limits liability for death or personal injury caused by our negligence, or for fraud.
8. Changes and termination
We may update these terms; the date at the top will change and material changes will be highlighted on the site. We may suspend access if the service is being abused.
9. Governing law
These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Nothing here removes consumer protections you have where you live.
10. Contact
Minitrip Technology Inc.
1111B S Governors Ave, Dover, DE 19904, United States
[email protected]
CNTripGuide is a product of Minitrip Technology Inc., a Delaware corporation registered in the United States.